• LocationDalkeith, Scotland, Edmonstone Road, EH22 1QX**
  • Our Working HoursOpening times: 24 hours a day*
  • Phone Us!Free phone: 0800 051 8643

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Dalkeith Locksmiths Testimonials

Customer Name: John R. Davis.
I wish to thank two of your staff for the very professional manner in which they dealt with the emergency call-out to my property. Firstly the lady who took my initial telephone call, whose name I believe was Kerry. She listened carefully to my problem and then proceeded to offer a solution giving detailed information on how to solve it. She was polite, courteous and extremely knowledgeable.
Secondly to the engineer, Tim Friedenheim, who arrived at the agreed time and immediately got on with the job. He to was extremely polite, courteous and fully understood what needed to be done to resolve the problem.
I have been involved with the training of customer service to both domestic and international companies within the United Kingdom and the USA and it always stands out when excellence is achieved in this field.

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Example Of Our Locksmith Services

Rim Cylinders
Rim Cylinder locks are often used for low-security installations and older residential properties. While these locks can conform to BS 3621, Insurance companies will often insist on a Mortice lock in addition, because Rim Cylinders have a low security rating.

A Nightlatch must be present on the back of the door; otherwise the locking catch can be bypassed very easily. Rim Cylinders are sometimes erroneously referred to as Yale Locks, as Yale is the biggest manufacturer of these locks. However, other companies, such as Chubb, manufacture them as well.

Like Rim Locks, these types of lock are vulnerable to break-ins if not supplemented with additional security.

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